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Facilities Management

Manage operations, control service costs, and meet sustainability goals.

Solutions For Facilities Managers

ServiceNow Facilities Service Management is your solution to optimize facilities costs, automate request routing to appropriate staff, and gain important business insights into department workloads through on-demand reporting tools. These same reporting tools can provide information that will allow your organization to better optimize resources and spending, work on preventative maintenance cycles, and show that strategic impact. Managers can use this integrated platform to manage operations, send and receive communications, and conduct strategic reporting.

Software For Facilities Managers

Explore Facilities Applications

Custom and native apps for ServiceNow® Facilities Management.

Maps Management Tool

Integrate indoor maps seamlessly into ServiceNow platform. This app makes it easy for users to import new indoor maps, view the map list of already imported maps and check out the newest and most updated existing maps.

Shared Services Automation

Manage universal and repeatable service requests to internal customers throughout your organization using a centralized approach in ServiceNow. This app offers users an easy-to-navigate experience, while you can maintain the backend fulfillment process complete with routing, notifications, approvals and analytical insight into each services’ impact and demand.

Room Reservation

Offers an easy, efficient way for employees to reserve meeting rooms. With this app, you can check which meeting rooms are available and reserve one immediately. Ready-to-use meeting room reservation module, which includes a graphical interface.