Learn More About Infocenter
ServiceNow Elite PartnerPLAN, BUILD, MANAGE™ ServiceNow with Infocenter
Infocenter’s purpose is to help customers achieve the maximum benefits from achieving Digital Transformation on the NOW platform.
We begin each relationship with a RADIUS™ strategy engagement. These workshops are led by business area leaders with domain expertise to determine a customer’s needs, gain internal alignment and a budget.
Leveraging our unique 24/7 global delivery model, we are able to design, develop and deliver applications rapidly to help you maximize your ServiceNow investment.
We provide on-going support with DEVSHOP™ Enterprise Managed Services for your ServiceNow environment and applications.
RADIUS™ ServiceNow Strategy Workshops
Strategy / planning workshops led by former Executives with strong domain expertise to determine a customer’s needs, gain internal alignment and a budget.
- Executive Overview/Roadmap (PPT)
- Detailed Project Plan
- Statement of Work (SOW)
- Detailed Budget
- High-level Spec Doc: for any custom app/platform work
- Proof of Concept (POC): “Sprint0” deliverable giving limited number of stakeholders confirmation of the capabilities, form, function and workflow of a solution. Infocenter features the POC as an effective way to provide management stakeholders real, applied concepts to the ServiceNow platform.
DEVSHOP™ ServiceNow Managed Services
Our highly flexible DEVSHOP™ managed services allow you to do more with ServiceNow. Use your dedicated resources for a wide range of tasks, including:
• Administration
• Development
• Business Analyst
• Implementations
• Application Support
• Upgrade Support
• Technical Support
• Reporting
• Service Portal
ServiceNow Certified Professionals
Choosing the right ServiceNow Partner is essential for success and a good working relationship. Infocenter is a trusted ServiceNow Elite Sales, Service Provider, Services, and Technology Partner. We also hold a number of ServiceNow Certifications across the enterprise and suite of applications.
Certified Implementation Specialists
- IT Service Management
- HR Service Delivery
- IT Asset Management (SAM & HAM)
- Customer Service Management
- Field Service Management
- IT Operations Management
- Cloud Provisioning and Governance
- Discovery
- Event Management
- Service Mapping
- Now Platform App Engine, CAD
- Strategic Portfolio Management
- Application Portfolio Management, PPM
- Vendor Risk Management
- Risk and Compliance
Welcome To The Agile Economy
In order to seize opportunities in the marketplace, businesses are transitioning from inflexible, costly, and slow-moving ERP software to innovative, flexible and fast business software. Infocenter’s customizable suite of SaaS applications has everything you need to enable agility and empower innovation at any scale.
Agile Business Applications
ATLAS™ CRM
ATLAS™ provides end-to-end Subscription Management from lead-to-cash. Designed to optimize and integrate all processes and data management needs of your business model, you can market, quote, order, bill, reconcile, fulfill, support and analyze your entire customer lifecycle.
Coretex Excel Transform Engine™
Coretex™ closes the functionality gap in ServiceNow for formatted Excel Templates with rows of data, or discrete data points based on user-supplied criteria.
PHOENIX™ Configure Price Quote (CPQ)
LEO™ Capital Request
PREM™ Property Risk Exposure Management
Customer Contract Management CCM
CCM™ replaces time consuming, manual customer contract management processes and decreases your overall cycle time.
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PIP™ Patient Interaction Platform
PIP™ uses ServiceNow’s robust and powerful workflow engine to maximize your call center capabilities with virtual chat and more all while following HIPPA regulations and guidelines.