Learn More About Infocenter

ServiceNow Elite Partner of the Year

PLAN, BUILD, MANAGE™ ServiceNow with Infocenter

Infocenter’s purpose is to help customers achieve the maximum benefits from achieving Digital Transformation on the ServiceNow platform.

We often begin with a RADIUS™ strategy engagement.  These workshops are led by business area leaders with domain expertise to determine a customer’s needs, gain internal alignment and a budget.

Leveraging our unique 24/7 global delivery model, we are able to design, develop and deliver applications rapidly to help you maximize your ServiceNow investment.

DEVSHOP™ provides ServiceNow Enterprise Managed Services for your Now environment and applications.

We’re Proud to be the 2024 ServiceNow Americas Consulting & Implementation Partner of the Year

Infocenter is pleased to announce that we have been recognized as the 2024 ServiceNow Americas Consulting and Implementation Partner of the Year for delivering the best implementations for the Now Platform, including consultation, transformation, deployment, and adoption.

RADIUS™ ServiceNow Strategy Workshops

Strategy / planning workshops led by former Executives with strong domain expertise to determine a customer’s needs, gain internal alignment and a budget. 

  • Executive Overview/Roadmap (PPT)
  • Detailed Project Plan
  • Statement of Work (SOW)
  • Detailed Budget
  • High-level Spec Doc: for any custom app/platform work
  • Proof of Concept (POC): “Sprint0” deliverable giving limited number of stakeholders confirmation of the capabilities, form, function and workflow of a solution. Infocenter features the POC as an effective way to provide management stakeholders real, applied concepts to the ServiceNow platform.
  • Business Value Creation

DEVSHOP™ ServiceNow Managed Services

DEVSHOP™ provides you with the capabilities to develop and deploy ServiceNow applications across the enterprise by a combination of program management, development, administration, and helpdesk capacity for your ServiceNow environment.

Our highly flexible DEVSHOP™ offering allows you to do more with ServiceNow. Use your dedicated resources for a wide range of tasks, including:

• Intelligent Automation
• Administration
• ServiceNow Development 
• Business Analysts
• Implementations
• Application Management
• Upgrades
• Technical Capacity
• Reporting
• Service Portal
• And More!

ServiceNow Certified Professionals

Choosing the right ServiceNow Partner is essential for success and a good working relationship. Infocenter is a trusted ServiceNow Elite Sales, Service Provider, Services, and  Technology Partner. We also hold a number of ServiceNow Certifications across the enterprise and suite of applications.


Certified Implementation Specialists and Practioners

  • IT Service Management
  • HR Service Delivery
  • IT Asset Management (SAM & HAM)
  • Customer Service Management, FSM, FSO
  • IT Operations Management
  • Cloud Provisioning and Governance
  • Discovery
  • Event Management
  • Service Mapping
  • Now Platform App Engine, CAD
  • Strategic Portfolio Management
  • Application Portfolio Management, PPM
  • Vendor Risk Management
  • Risk and Compliance
  • Security Operations
  • Certified Technical Architect (CTA)
  • Certified Master Architect (CMA)

Welcome To The Agile Economy

In order to seize opportunities in the marketplace, businesses are transitioning from inflexible, costly, and slow-moving ERP software to innovative, flexible and fast business software. It’s time to turn your business processes into digital workflows to deliver faster, smarter experiences. Infocenter’s AppFactory™ + ServiceNow Now Platform App Engine has everything you need to enable agility and empower innovation at any scale.

Agile Business Applications


ATLAS® provides end-to-end Subscription Management from lead-to-cash. Designed to optimize and integrate all processes and data management needs of your business model, you can market, quote, order, bill, reconcile, fulfill, support and analyze your entire customer lifecycle.

Coretex Excel Transform Engine™

Coretex™ closes the functionality gap in ServiceNow for formatted Excel Templates with rows of data, or discrete data points based on user-supplied criteria.

PHOENIX™ Configure Price Quote (CPQ)

PHOENIX™ gives your sales staff accurate quotes and pricing information right at their fingertips, wherever they go.

LEO™ Capital Request

Allows your company to easily manage the capital request process by improving visibility and access.

PREM™ Property Risk Exposure Management

Run your organization smoothly by overseeing your real estate and property management in one centralized location.

Customer Contract Management CCM™

CCM™ replaces time consuming, manual customer contract management processes and decreases your overall cycle time.

Request an App

Have an app or feature request? Let us know and we’ll see what we can do to help!

PIP™ Patient Interaction Platform

PIP™ uses ServiceNow’s robust and powerful workflow engine to maximize your call center capabilities with virtual chat and more all while following HIPPA regulations and guidelines.

COPPER™ Capital Oversight, Planning and Regulation Model

With COPPER™, leverage a solution to accomplish your key objectives, increase your automation and ease-of-use for your capital projects and overall portfolio.


Ensure compliance with industry standards, streamline quality management processes, and improve visibility through on-demand reporting options. Our QMS app helps you meet increasing customer demands to improve retention and reduce churn.