Learn More About Infocenter

ServiceNow Elite Partner

PLAN, BUILD, MANAGE™

Infocenter’s purpose is to help customers achieve the maximum benefits from achieving Digital Transformation on the NOW platform. Headquartered in Charlotte, North Carolina, with teams based across the United States, U.K., and a Global Center of Excellence (CoE) based in Pune, India.

We begin each relationship with a RADIUS™ strategy engagement.  These workshops are led by business area leaders with domain expertise to determine a customer’s needs, gain internal alignment and a budget.

Leveraging our unique 24/7 global delivery model, we are able to design, develop and deliver applications rapidly to help you maximize your ServiceNow investment.

We provide on-going support with DEVSHOP™ Enterprise Managed Services for your ServiceNow environment and applications.

Our highly flexible DEVSHOP™ managed services allow you to do more with ServiceNow. Use your dedicated resources for a wide range of tasks, including:

• Administration
• Development
• Business Analyst
• Implementations
• Application Support
• Upgrade Support
• Technical Support
• Reporting
• Service Portal

Certified Professionals

Choosing the right ServiceNow Partner is essential for success and a good working relationship. Infocenter is a trusted Certified ServiceNow Elite Partner and MSP (Managed Services) Partner. We also hold a number of ServiceNow Certifications across the enterprise and suite of applications.

 

Certified Implementation Specialists

  • Cloud Management
  • Customer Service Management
  • Discovery
  • Event Management
  • Human Resources
  • IT Service Management
  • Risk and Compliance
  • Service Mapping
  • Software Asset Management

Suite Certification

  • HR Enterprise
  • HR Professional

ServiceNow Certified Application Developer

Welcome To The Agile Economy

In order to seize opportunities in the marketplace, businesses are transitioning from inflexible, costly, and slow-moving ERP software to innovative, flexible and fast business software. Infocenter’s customizable suite of SaaS applications has everything you need to enable agility and empower innovation at any scale.

Agile Business Applications

ATLAS™ CRM

ATLAS™ provides end-to-end Subscription Management from lead-to-cash. Designed to optimize and integrate all processes and data management needs of your business model, you can market, quote, order, bill, reconcile, fulfill, support and analyze your entire customer lifecycle.

Coretex Excel Transform Engine™

Coretex™ closes the functionality gap in ServiceNow for formatted Excel Templates with rows of data, or discrete data points based on user-supplied criteria.

PHOENIX™ Configure Price Quote (CPQ)

PHOENIX™ gives your sales staff accurate quotes and pricing information right at their fingertips, wherever they go.

LEO™ Capital Request

Allows your company to easily manage the capital request process by improving visibility and access.

PREM™ Property Risk Exposure Management

Run your organization smoothly by overseeing your real estate and property management in one centralized location.

Customer Contract Management CCM

CCM™ replaces time consuming, manual customer contract management processes and decreases your overall cycle time.

Request an App

Have an app or feature request? Let us know and we’ll see what we can do to help!

PIP™ Patient Interaction Platform

PIP™ uses ServiceNow’s robust and powerful workflow engine to maximize your call center capabilities with virtual chat and more all while following HIPPA regulations and guidelines.

COPPER™ Capital Oversight, Planning and Regulation Model

With COPPER™, leverage a solution to accomplish your key objectives, increase your automation and ease-of-use for your capital projects and overall portfolio.

TAURUS™ QMS

Ensure compliance with industry standards, streamline quality management processes, and improve visibility through on-demand reporting options. Our QMS app helps you meet increasing customer demands to improve retention and reduce churn.