Over 20 years’ experience across the Enterprise (Human Resources, Customer Service Management and Security) all leveraged on the NOW Platform
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Rapid Digital Transformation Leveraging The ServiceNow Platform
No two companies are the same. We meet with your business-area leaders to determine the critical customizations that will support the unique processes within your company.
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Powerful, transformative applications that enable process excellence, workflow automation, notifications, reporting, and analytics – all as part of your monthly subscription.
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Our global delivery model runs around the clock assuring the performance and management of your critical business applications with industry-leading SLAs.
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Technology is a significant part of today’s world and continues to be an ever-expanding pillar in...read more
A configuration item (CI) is any component or other service asset that needs to be managed in order to provide an IT service. The Configuration Management Database (CMDB) is used to build logical representations of assets, services, and the relationships between them that comprise the IT infrastructure of an organization.read more
This was written by an experienced Infocenter ServiceNow implementation lead with 5 years of...read more
Resource Management is a part of ServiceNow IT Business Management (ITBM) and comes installed with ServiceNow’s Project Portfolio Management (PPM) application. The application comes ready to use “out of the box” meaning little to no configuration costs associated with installation. Resource plans are the key element in Resource Management.read more
Over the years, ServiceNow has developed a reputation for being easy to configure and use. And it’s true that even an out-of-the-box implementation of many of ServiceNow’s applications can bring incredible functionality and efficiency to an organization. However, businesses implementing ServiceNowread more
ServiceNow announces two releases per year, providing companies with the latest features and technologies to help run their businesses. Last year, with the release of London, ServiceNow revealed the move from an n-2 support model to an n-1 model. This requires companies to upgrade to either the newest version of the platform or the previous release.read more