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In its latest release, Madrid, ServiceNow enhanced its platform by adding native mobile enterprise capabilities to its workflow management. Although the Madrid release includes over 600 exciting new features and enhancements, many users are partial to the no-coding...
ServiceNow compliments Workday perfectly. While Workday is the system of record for transactions, ServiceNow is the system of action for services.
ServiceNow’s latest Madrid upgrade has introduced many new, exciting features that promise to create a more connected workplace. It has also improved many of the platform’s existing innovative features. One of those improvements is to their Agent Intelligence product,...