Customer Contract Management

CCM

BRING EFFICIENCY TO YOUR CUSTOMER CONTRACT MANAGEMENT PROCESSES

Customer Contract Management (CCM) replaces time consuming, manual customer contract management processes and decreases your overall cycle time. We’ve created the first CCM built on the ServiceNow Platform.

Featuring Infocenter’s Coretex Engine, our CCM application will:

  • Reduce time spent by reps with contract entry
  • Improve speed of contract turnaround
  • Increase revenue by allowing reps to spend more time with customers
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Agent Assist

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Performance Analytics

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Tasks (SLAs)

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Alerts

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Knowledge

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Attachments

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Reporting / Dashboards

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Templates

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Outbound Emails

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Deals