ServiceNow Partner

ServiceNow Certified Partner, Infocenter

Choosing the Right ServiceNow® Partner

Deciding on the right ServiceNow Partner is essential for success and a good working relationship. 

Infocenter is a leading ServiceNow Elite Partner and the 2023 ServiceNow Americas Accelerated Growth Partner of the Year Award Winner. As an Elite Partner, Infocenter provides strategy, professional and managed services across all ServiceNow products.

Infocenter is Certified across the ServiceNow Platform, including key industry verticals and business areas. 

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ServiceNow Elite Partner

Infocenter can cover all your ServiceNow needs. We pride ourselves in our expertise, excellence in delivery and knowledge of ServiceNow best practices to ensure your organization gets the most value from your ServiceNow investment. Infocenter is an Elite ServiceNow partner across multiple provider modules such as:

  • Certified Services Partner
  • Certified Sales Partner
  • Certified Technology Partner
  • Certified Service Provider

Our team is also comprised of certified implementation specialists across the platform, including Application Development. 

 

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Team of ServiceNow Experts

Our team at Infocenter holds numerous ServiceNow certifications across the enterprise and suite of applications. In order to obtain a ServiceNow certification, our experts have to have a deep knowledge of the ServiceNow Platform and pass a rigorous exam for each module.

 

Infocenter Certified Implementation Specialists

  • Customer Service Management

  • IT Asset Management

  • IT Operations Management

  • IT Service Management

  • Now Platform App Engine

  • Security Operations

  • Strategic Portfolio Management

  • Human Resources

  • Governance, Risk and Compliance

  • See all of our Certifications HERE.

Deep Domain Expertise

Infocenter has the best of both worlds. Our team is comprised of individuals with deep domain expertise who also have an extensive understanding of the ServiceNow platform.

Our experts have over 20 years’ experience across the Enterprise:

  • Human Resources
  • Customer Service
  • Security
  • Information Technology
  • Marketing
  • Finance

And, have strong backgrounds across all business verticals like:

  • Education
  • Energy and Utilities
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Retail
  • Service Providers
  • Telecommunications, Media, and Technology

Trusted and Experienced Partner

Every ServiceNow journey is different for each organization. The one consistent factor for success is having a trusted and experienced partner.

By leveraging a partner with deep domain expertise, experience across the ServiceNow Platform and in all industries, your organization is setting itself up for success.

Infocenter can help you tackle any business problem and reach your goals. Good partnerships should be long-term and that’s what we’re here for. From ServiceNow roadmapping, new implementations, expansion of the platform, and maintaining your environment, Infocenter has you covered.

 

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Plan, Build and Manage™ ServiceNow

Start with a RADIUS® Strategy Engagement and DEVSHOP® Managed Services to fully leverage the power of the NOW platform.

 

  • Infocenter often begins with a RADIUS® strategy engagement.  These workshops are led by business-area leaders with domain expertise to determine a customer’s needs, gain internal alignment and a budget.
  • Leveraging our unique 24/7 global delivery model, we are able to design, develop and deliver applications rapidly to help you maximize your ServiceNow investment.
  • We provide on-going support with DEVSHOP® Enterprise Managed Services for your ServiceNow environment and applications.

RADIUS® Strategy Engagements

Infocenter’s team of advisory experts work with key stakeholders from your organization to:

✔ Determine your needs

✔ Gain internal alignment

✔ And create a plan for successful execution of your digital transformation.

RADIUS® provides you with an affordable ServiceNow strategy / roadmap led by business-area leaders (with real domain expertise) to gain internal alignment. You’ll receive a Proof of Concept (POC) / Minimum Viable Product (MVP) of the solution, Statement of Work (SoW), Project Plan and Detailed Spec Doc (for any custom work). It’s a low-cost, no-risk way to step into a solution.

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DEVSHOP® Managed Services

Infocenter DEVSHOP® is an affordable, highly-flexible managed services for your ServiceNow environment. Led by our Certified ServiceNow experts, customers can use their dedicated resources for anything that they need, including:

• Administration
• Development
• Business Analyst
• Implementations
• Application
• Upgrades
• Technical
• Reporting
• Service Portal

DEVSHOP® provides you with a Program Manager to manage your weekly activity plan, VIRGO™ service requests, weekly status reports and ongoing communication for detailed reporting and transparency. DEVSHOP® allows your team to focus on being more strategic rather than tactical.

 

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Your Guide for ServiceNow Knowledge 2023

Your Guide for ServiceNow Knowledge 2023

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ServiceNow hosts its annual customer conference, “Knowledge,” in Las Vegas, Nevada. The highly anticipated event brings ServiceNow customers from all over the world to share their experiences, best practices, and learn more about the Now Platform. Read to learn more about planning for Knowledge.

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