HR and Employee Experience

Certified Consultants and Practice Leaders

ServiceNow Employee Workflow Products

With experience across all five Employee Experience Products, let Infocenter be your chosen ServiceNow Partner to help you plan, build, and manage Employee Workflows.

HR Service Delivery (HRSD)

Improve productivity—streamline employee services with intelligent workflows. Deliver unified work experiences from anywhere.

Workplace Service Delivery

Provide modern digital experiences for employees. Enable the new world of hybrid work and support a safe working environment.

Legal Service Delivery

Deliver legal services for your enterprise at the speed of the business. Modernize legal operations to make faster decisions and increase productivity.

Procurement Service

Connect processes end to end. Streamline procurement for employees, boost productivity, and enable work team efficiencies across the enterprise.

Safe Workplace Suite

Make going back to the workplace work for everyone with a safe, employee-ready environment.

ServiceNow Employee Experience Practitioners 

Deliver the best experience to employees with ServiceNow Employee Workflows. Led by former Human Resource Executives that are Certified ServiceNow experts, Infocenter has implemented, supported, and strategically partnered with leading organizations across the Employee Workflows suite of products:

  • HR Service Delivery
  • Workplace Service Delivery
  • Legal Service Delivery
  • Procurement Service Management
  • Safe Workplace Suite

Let Infocenter’s team of ServiceNow Certified HR domain experts plan for ServiceNow Employee Workflows with RADIUS® and provide dedicated capacity for ongoing engagements with DEVSHOP® HR ServiceNow managed services.

Allow key personnel in your organization to focus on larger initiatives and strategic goals while keeping your employees satisfied with an enhanced employee experience.

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Strategic Planning for ServiceNow Employee Workflows

Whether you’re already using ServiceNow or are evaluating Employee Workflows, Infocenter can help you take a strategic approach to HR our unique solution, RADIUS®. By investing time to properly prepare for the initiative with a ServiceNow implementation project plan and overall ServiceNow roadmap, your organization is set up for success throughout the lifecycle of your engagement.

  • Executive Overview/Roadmap (PPT)

  • Detailed Project Plan

  • Statement of Work (SOW)

  • Detailed Budget

  • Architecture Overview

  • High-level Spec Doc – for any custom / platform work (apps)

  • Proof of Concept (PoC)

Learn more about RADIUS®

ServiceNow HR DEVSHOP® Managed Services

Let Infocenter’s team of ServiceNow Certified HR domain experts support you with DEVSHOP® HR ServiceNow managed services. Led by former Human Resource Executives that are Certified ServiceNow experts, you’ll receive ongoing ServiceNow HRSD support for:

  • Enhancements to Your Existing Functionality
  • ServiceNow Upgrade Support
  • Break/Fixes
  • HR Catalog Items and Knowledge Articles Oversight
  • Access to Infocenter VIRGO™ Service Request System
  • Quarterly Reviews on Your Dedicated Infocenter Team’s Progress
  • Six-Month Post Go-Live Analysis
  • Annual Analysis
  • Calculation of Your Overall ServiceNow Employee Experience ROI
  • And More!
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