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Customer Management | Get a 360° Customer View
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ARIES allows your team to enter customer interaction follow-ups (meetings and escalations), view existing interactions and provides detailed reporting capabilities. Interaction management tools include version control, KPI reporting and heat maps. With ARIES, you can analyze customer data and segment specific groups.
Frequently Asked Questions
Can I integrate data from other applications?
Yes. ARIES Interaction Manager can integrate data from your existing databases, ERP, email platform, and other digital platforms. You can connect directly to any system that has a REST or SOAP API and ATLAS® also supports file imports (Excel or CSV).