by Alayna Bolyard | May 2, 2022 | Customer Service
Drive customer loyalty with connected digital workflows In today’s world, customer loyalty is vital to growing and sustaining your business. ServiceNow helps you drive customer loyalty with connected digital workflows which join customer service with other...
by Alayna Bolyard | May 2, 2022 | Asset Management, ITxM
The ServiceNow® Software Asset Management (SAM) application systematically tracks, evaluates, and manages software licenses, compliance, and optimization. You can reclaim unused software rights, purchase new software rights, and manage allocations for entitlements....
by Alayna Bolyard | Mar 28, 2022 | Industry News, ServiceNow Tips
Grab Your Surfboards – ServiceNow San Diego is Here! Twice a year, ServiceNow announces a new release. Last week, ServiceNow San Diego was officially announced. Each release is named after a city in alphabetical order (previous releases to ServiceNow San Diego...
by Alayna Bolyard | Mar 28, 2022 | Industry News, ServiceNow Tips
Twice a year, ServiceNow announces a new release of the platform. ServiceNow’s release, Rome, was announced in the late Summer of 2021. Each release is named after a city in alphabetical order (previous releases to Rome being Quebec, Paris, Orlando, etc.). For more...
by Alayna Bolyard | Feb 3, 2021 | Industry News, ServiceNow Tips
On January 21st, early availability of the ServiceNow Quebec release was shared within the ServiceNow community. With the release of Quebec come new and enhanced features that you can leverage in your organization. Twice a year, ServiceNow announces a new release,...
by Alayna Bolyard | Nov 4, 2020 | Industry News, Legal
ServiceNow Legal Service Management, previously offered on the ServiceNow platform, has been deprecated and is no longer available. The timing of ServiceNow Legal Service Delivery, part of the Paris release, is highly relevant in the marketplace. “Clients are rapidly...
by Alayna Bolyard | Sep 21, 2020 | Industry News, ServiceNow Tips
Twice a year, ServiceNow announces their newest release with many new and enhanced functionalities and features. ServiceNow operates on an n-1 model, meaning you must either upgrade to the newest version of the platform (n), or the previous release (n-1), with the...
by Lauren Castello | Jun 17, 2020 | HR Service Delivery (HRSD), ServiceNow Tips
ServiceNow HR Service Delivery (HRSD) has helped many top organizations improve employee satisfaction and overall processes. Whether you’re planning for or already have implemented HRSD, read on for best practices straight from the experts. 1. Strategic...
by Meara Coy | May 15, 2020 | ServiceNow Tips
Regardless of industry and organization size, ServiceNow is an incredible platform to spark and enable digital transformation. And while the platform is a great tool to help your organization run your business, there are some common areas that companies miss when...
by Meara Coy | Apr 21, 2020 | ITxM, ServiceNow Tips
ServiceNow IT Business Management (ITBM) suite is a powerful and intuitive way to manage your internal initiatives across your organization. In order for your company to fully leverage the power of this tool though, proper and thorough planning is needed before any...
