Drive customer loyalty with connected digital workflows In today’s world, customer loyalty is vital to growing and sustaining your business. ServiceNow helps you drive customer loyalty with connected digital workflows which join customer service with other...
The ServiceNow® Software Asset Management (SAM) application systematically tracks, evaluates, and manages software licenses, compliance, and optimization. You can reclaim unused software rights, purchase new software rights, and manage allocations for entitlements....
Grab Your Surfboards – ServiceNow San Diego is Here! Twice a year, ServiceNow announces a new release. Last week, ServiceNow San Diego was officially announced. Each release is named after a city in alphabetical order (previous releases to ServiceNow San Diego...
Twice a year, ServiceNow announces a new release of the platform. ServiceNow’s release, Rome, was announced in the late Summer of 2021. Each release is named after a city in alphabetical order (previous releases to Rome being Quebec, Paris, Orlando, etc.). For more...
On January 21st, early availability of the ServiceNow Quebec release was shared within the ServiceNow community. With the release of Quebec come new and enhanced features that you can leverage in your organization. Twice a year, ServiceNow announces a new release,...
ServiceNow Legal Service Management, previously offered on the ServiceNow platform, has been deprecated and is no longer available. The timing of ServiceNow Legal Service Delivery, part of the Paris release, is highly relevant in the marketplace. “Clients are rapidly...
Twice a year, ServiceNow announces their newest release with many new and enhanced functionalities and features. ServiceNow operates on an n-1 model, meaning you must either upgrade to the newest version of the platform (n), or the previous release (n-1), with the...
ServiceNow HR Service Delivery (HRSD) has helped many top organizations improve employee satisfaction and overall processes. Whether you’re planning for or already have implemented HRSD, read on for best practices straight from the experts. 1. Strategic...
Regardless of industry and organization size, ServiceNow is an incredible platform to spark and enable digital transformation. And while the platform is a great tool to help your organization run your business, there are some common areas that companies miss when...
ServiceNow IT Business Management (ITBM) suite is a powerful and intuitive way to manage your internal initiatives across your organization. In order for your company to fully leverage the power of this tool though, proper and thorough planning is needed before any...
