ServiceNow Customer Workflows

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Explore Customer Workflows Business Solutions

Drive customer loyalty with connected digital workflows that automate work across departments.

Customer Service Management

Improve service operations and engage customers. Bring front, middle, and back offices together to proactively address issues and automate common requests.

Field Service Management

Boost customer satisfaction with efficient field service management. Connect field service with other teams and mobile tools to quickly respond to and prevent issues.

Financial Service Management

Unite your front, middle, and back offices. Provide efficient, resilient financial services operations for enhanced customer and employee experiences.

Telecommunications Service Management

Connect your telecom operations—from the network to the customer—on a single platform. Enable CSPs to enhance customer care and automate service assurance.

Order Management

Connect the ordering lifecycle from order capture to fulfillment. Drive efficiencies and create effortless experiences for your customers.

Technology Provider Service Management

Elevate the experience for your XaaS customers with AI-powered self-service and proactive care. Make work flow across teams and the value chain.

Healthcare and Life Sciences Service Management

Create consumer-grade healthcare experiences and stay focused on patients through improvements to operational performance. Increase agility across the organization.

Infocenter ATLAS® CRM

Infocenter ATLAS® provides end-to-end management, Lead-to-Cash, including CRM. ATLAS Services Lifecycle is designed to fully optimize and integrate critical business processes and data management needs of your business model.

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Learn how Infocenter can help you Plan, Build, & Manage™ Customer Workflows.

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