Explore Customer Workflows Business Solutions
Drive customer loyalty with connected digital workflows that automate work across departments.
Field Service Management
Boost customer satisfaction with efficient field service management. Connect field service with other teams and mobile tools to quickly respond to and prevent issues.
Connect the ordering lifecycle from order capture to fulfillment. Drive efficiencies and create effortless experiences for your customers.
Create consumer-grade healthcare experiences and stay focused on patients through improvements to operational performance. Increase agility across the organization.
Infocenter ATLAS® provides end-to-end management, Lead-to-Cash, including CRM. ATLAS Services Lifecycle is designed to fully optimize and integrate critical business processes and data management needs of your business model.
In this video, our expert covers Software Asset Management (SAM) Pro v. SAM Foundations, best practices for SAM Pro, SAM Features, and where to start.
ServiceNow IT Business Management (ITBM) suite is a powerful and intuitive way to manage your internal initiatives across your organization. In order for your company to fully leverage the power of this tool though, proper and thorough planning is needed before any...
Technology is a significant part of today’s world and continues to be an ever-expanding pillar in...
A configuration item (CI) is any component or other service asset that needs to be managed in order to provide an IT service. The Configuration Management Database (CMDB) is used to build logical representations of assets, services, and the relationships between them that comprise the IT infrastructure of an organization.
Resource Management is a part of ServiceNow IT Business Management (ITBM) and comes installed with ServiceNow’s Project Portfolio Management (PPM) application. The application comes ready to use “out of the box” meaning little to no configuration costs associated with installation. Resource plans are the key element in Resource Management.