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Your Roadmap for Success

Before beginning any engagement, Infocenter believes a significant key to our customer’s success to a digital transformation strategy is maintaining a focus on governance, strategy, optimized process and informed people.

Infocenter RADIUS™ strategy engagements are workshops led by business area leaders with domain expertise to determine a customer’s needs, gain internal alignment and a budget. Infocenter’s team consists of domain experts across the Enterprise [Human Resources, Finance, Legal, Operations, Security, Customer Service, Sales and Marketing] and across all industries.

Prepare For The Journey

RADIUS engagements begin with on-site workshops and leverage our Certified ServiceNow experts and business area experts. Following these workshops, Infocenter RADIUS™ deliverables include:

  • Statement of Work (SOW): defines project-specific activities, deliverables and timelines for Infocenter providing services to the customer.
  • Detailed Project Plan: agreement that defines the work of the project and the beneficiary’s project/program purpose objectives.
  • Budget: includes a detailed estimate of all costs that are likely to be incurred before the project is completed.
  • High-level Specification Document: (for custom app/ platform work) a document that specifies the functions that a system or component must perform.