HR Service Delivery
Speed, Quality, Cost and Performance
Infocenter is your partner for ServiceNow® HR Service Delivery:
• Managed Services / Support
We simplify ServiceNow HR Service Delivery by leveraging our global Center of Excellence (CoE), our team of high-experienced former HR executives and Certified ServiceNow experts to reduce cost, solve problems and achieve SLAs.
The Infocenter team has experience deploying all three ServiceNow® HR Service Delivery apps and packages designed to increase HR productivity.
• Case and Knowledge Management: Standardize how HR prioritizes, routes and delivers on employee requests and make it easier for employees to get the services they need.
• Employee Service Center: Provide employees a well designed, single source for any and all things related to their HR needs.
• Enterprise Onboarding and Transitions: Orchestrate and automate employee lifecycle events that start with HR but cross into IT, facilities, finance, and legal. Whether you need to speed information requests, streamline onboarding, or make transitions ridiculously simple our team will help you personalize the worker experience and put an end to employee frustration.
Dedicated Support & Skilled Resources
• Led by former VPs of Human Resources with deep expertise across multiple industries.
• They have implemented and managed core HR software and services.
• ServiceNow Certified Developers, Administrators and Business Analysts.
• Global Support Model: Corporate headquarters in Charlotte, North Carolina, with teams based across the United States and our Global Center of Excellence in Pune, India.
• Designed to support Strategy, Implementation, Support and BPO.
• Around the clock (24/7/365) support. We develop rapidly and deliver solutions at a fraction of the cost.
MANAGED SERVICES AND SUPPORT:
• Infocenter offers managed services and support for ServiceNow® HR Service Delivery.