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ServiceNow Brings the Power of AI to Automation

ServiceNow Brings the Power of AI to Automation

by infocenter | Nov 27, 2017 | Inside Infocenter: Industry News and Updates, Technology Solutions (ITx)

The ServiceNow platform brings innovative solutions to businesses through workflow automation, application integration, and service portals. Initially focusing on IT operational, systems, and business management. In recent years ServiceNow has expanded its offerings...
IT Service Management Best Practices

IT Service Management Best Practices

by infocenter | Nov 4, 2017 | ServiceNow Best Practices, Technology Solutions (ITx)

Delivering excellent IT service management (ITSM) can be challenging in a world where customer demand often seems to exceed service capabilities. Many companies are adapting by embracing better methodologies to manage and support IT service deliveries to satisfy...
The Top 3 ITSM Trends for 2018

The Top 3 ITSM Trends for 2018

by infocenter | Oct 4, 2017 | Inside Infocenter: Industry News and Updates, Technology Solutions (ITx)

The importance of reliable, efficient, and readily available IT services is growing as more businesses are offering digital services and relying on technology to operate. The goal of modern IT Service Management (ITSM) is to adopt service provider solutions to improve...
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