by Alayna Bolyard | Jul 21, 2025 | ServiceNow Best Practices
Beyond Compliance: Architecting Digital Resilience for DORA with ServiceNow CSDM Introduction The Digital Operational Resilience Act (DORA) presents substantial challenges for European financial institutions, requiring a robust framework for managing ICT...
by Alayna Bolyard | Jun 25, 2025 | AI Insights, ServiceNow Best Practices
In today’s hyper-connected world, artificial intelligence (AI) isn’t just a buzzword—it’s a business imperative. Organizations are under increasing pressure to do more with less, deliver seamless employee and customer experiences, and scale operations with agility. AI...
by Alayna Bolyard | Mar 28, 2025 | Strategic Portfolio Management (SPM)
Enterprise Architecture Connect business, technology, people, and processes on a single intelligent platform to speed digital transformation. Your Trusted Partner for Enterprise Architecture At Infocenter, we specialize in guiding organizations through the...
by Alayna Bolyard | Jan 7, 2025 | Industry Vertical Solutions, ServiceNow Best Practices, Technology Solutions (ITx)
In today’s highly competitive and technology-driven landscape, manufacturing companies are increasingly reliant on operational technology (OT) to manage and optimize their production processes. ServiceNow Operational Technology Management (OTM) provides a...
by Jordon Pierce | Jan 3, 2025 | Risk and Security, ServiceNow Best Practices
Entities are a fundamental component of ServiceNow’s Governance, Risk, and Compliance (GRC) module, serving as the foundation for effective risk management and compliance tracking. In essence, entities represent the people, places, objects, or things that need...
by Jordon Pierce | Nov 14, 2024 | Risk and Security, ServiceNow Best Practices
Data privacy has become a critical concern for organizations across the globe. With the increasing volume of personal data being collected, stored, and processed, coupled with evolving regulatory landscapes, businesses face significant challenges in maintaining...
