by infocenter | Nov 27, 2017 | Inside Infocenter: Industry News and Updates, Technology Solutions (ITx)
The ServiceNow platform brings innovative solutions to businesses through workflow automation, application integration, and service portals. Initially focusing on IT operational, systems, and business management. In recent years ServiceNow has expanded its offerings...
by infocenter | Nov 4, 2017 | ServiceNow Best Practices, Technology Solutions (ITx)
Delivering excellent IT service management (ITSM) can be challenging in a world where customer demand often seems to exceed service capabilities. Many companies are adapting by embracing better methodologies to manage and support IT service deliveries to satisfy...
by infocenter | Oct 4, 2017 | Inside Infocenter: Industry News and Updates, Technology Solutions (ITx)
The importance of reliable, efficient, and readily available IT services is growing as more businesses are offering digital services and relying on technology to operate. The goal of modern IT Service Management (ITSM) is to adopt service provider solutions to improve...