ServiceNow Guides
ServiceNow CMDB Ultimate Guide
This process guide will provide a detailed explanation on ServiceNow CMDB and how the Infocenter Configuration Management process for the DEVSHOP™ Managed Service Offering is enabled within the ServiceNow platform.
Read more on:
- CMDB and Configuration Management Principles and Basic Concepts
- DEVSHOP Configuration Management Scope, Objectives, Roles and Responsibilities
- How Configuration Items are Created
- And More!
Register to Download ServiceNow CMDB Ultimate Guide

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