ServiceNow Guides

ServiceNow CMDB Ultimate Guide 

This process guide will provide a detailed explanation on ServiceNow CMDB and how the Infocenter Configuration Management process for the DEVSHOP™ Managed Service Offering is enabled within the ServiceNow platform.

Read more on:

  • CMDB and Configuration Management Principles and Basic Concepts
  • DEVSHOP Configuration Management Scope, Objectives, Roles and Responsibilities
  • How Configuration Items are Created
  • And More!

 
 

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