ServiceNow® For Manufacturing Companies

Improve Process Management & Business Performance

The manufacturing industry has changed a lot in the last couple of decades. The meteoric rise of innovative technology and process automation has enabled industry leaders to accelerate design, development, and delivery of products to customers. The most successful manufacturers have also started improving their process management methods across internal business areas. InfoCenter’s ServiceNow solutions for the manufacturing industry provide customized service management tools that streamline processes and connect all your departments in a single, easy-to-use platform.

servicenow manufacturing solutions
manufacturing business process automation

Cross-Functional Business Solutions

Compliance reporting, cash management, manual tasks, and inefficient issue resolutions all prevent your company from fully achieving strategic goals. With so much time and resources spent on reacting to problems, fixing service issues, or manually inputting data or requests, how could your company hope to find new and innovative industry solutions? ServiceNow can help you find the right balance. Its automation applications help your company identify areas needing improvement and implements automated processes to save your staff time and reduce costs due to error or delay. With ServiceNow, you can automate compliance and compliance reporting to make sure your company stays audit-ready, and the IT service management solution makes it easier for staff to proactively identify service issues, deploy resolutions, and document issues for future needs.

On-Demand Data For Improved Strategic Planning

Leaders in the manufacturing industry leverage their business metric data to improve processes and scale their services, which leads to business growth and more job availability. More efficient companies can grow and hire more workers, improving their service and product output. With customizable dashboards for improved visibility and on-demand reporting tools, management can quickly identify areas needing improvements, adjust resource allocation, and compare their company to their peers. Service and performance data helps companies improve their strategic planning, so ServiceNow makes sure your company is utilizing its data to the fullest extent.

Easily Share Knowledge Among Staff

As your organization grows, the need to improve knowledge sharing increases. Don’t risk letting information leave your business with an employee – improve knowledge and information sharing with the ServiceNow platform. For IT services, resolved issues are recorded and stored in a centralized Knowledge Base. This same area contains information about every business area, like HR and Marketing, making it easy for staff to quickly locate and retrieve important information or documents. Information sharing can make it easier to train staff, onboard new employees, streamline procurement, and resolve common issues.