ServiceNow Strategic Portfolio Management

Choosing the Right Partner

ServiceNow IT Business Management (ITBM) is now Strategic Portfolio Management (SPM)

Align your work, optimize business outcomes, respond rapidly to change and deliver more value with SPM.

Infocenter is your ServiceNow Elite Partner for ServiceNow Strategic Portfolio Management (SPM) (Previously known as IT Business Management, ITBM):

• Planning (RADIUS™)

• Implementation

• Managed Services / Ongoing Support (DEVSHOP™)

We simplify ServiceNow Strategic Portfolio Management (SPM) by leveraging our global Center of Excellence (CoE), our team of highly-experienced domain experts / Certified ServiceNow experts to reduce costs, solve problems and achieve SLAs.

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Strategic Portfolio Management Highlights

SPM enables you to make the right decisions and leverage digital transformation to drive more customer value, faster.

Strategize, Align, and Deliver

Anticipate critical business requirements, allocate resources, and evaluate portfolio value
Manage strategic and operational work in one place
Reduce bottlenecks to get to market faster

SPM Encompasses

Project Portfolio Management (PPM)
Application Portfolio Management (APM)

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Strategic Portfolio Management Solutions

You know the importance of consistent and successful project execution. Whether for a customer order, an internal infrastructure project or a new system roll-out, the visibility and management of project initiatives is a critical part of effective communications and execution.

Key Features:

Project Portfolio Management (PPM) – Higher-level approach that links project management to enterprise management
Application Portfolio Management (APM) – Visibility into all applications within the organization
Alignment Planner Workspace (APW)
Project Workspace and Planning Console
Financial Management
Agile Development

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Streamline ServiceNow Strategic Portfolio Management

Improve your processes and connectivity across the enterprise.

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Increase IT Visibility

Gain improved visibility into IT costs, tasks, and projects. Infocenter helps you capture and prioritize IT requests into one system and use the information to align services with business strategies.

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Improve Work Quality

Improve service delivery by streamlining processes and automating tasks. Infocenter helps you free up your IT staff to work on more complex projects while empowering users with intelligent ticketing and knowledge bases.

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Optimize IT Investment

Understand the true cost of your IT services and optimize resource allocation to make sure no services are over- or under-funded. Infocenter’s SPM solutions scale seamlessly – helping you manage IT costs while growing your business.