by Sam Martello | Dec 18, 2019 | Customer Experience (CIWF)
If you seek to connect with your customers and provide real-time feedback for their issues, you get how important these interactions are. With the revolution of today’s service on-demand culture, customers expect their issues to be resolved with little to no...
by Sam Martello | Dec 10, 2019 | Technology Solutions (ITx)
Is your organization struggling to effectively align resources to your projects? Enhance your department’s efficiency and reduce costs with ServiceNow’s Resource Management application. The app gives project and resource managers visibility into your organization’s...
by Sam Martello | Jul 9, 2019 | Technology Solutions (ITx)
If your business has implemented ServiceNow’s IT Service Management (ITSM) or IT Operations Management (ITOM), you’ll see that IT department activity can be efficiently managed on the ServiceNow platform. Although IT applications can be tracked via ITSM and ITOM, is...
