by Meara Coy | Feb 4, 2020 | ServiceNow Best Practices
Are you ready to upgrade? Since ServiceNow has adopted an n-1 model for their users to stay current on upgrades and releases, organizations have needed to make their ServiceNow upgrades a priority. This means planning at least 1 upgrade per year. While this may seem...
by Meara Coy | Jan 17, 2020 | Technology Solutions (ITx)
Technology is a significant part of today’s world and continues to be an ever-expanding pillar in organizations, regardless of industry. Because of this, the responsibilities of Chief Information Officers (CIOs) continue to expand as well. It’s a fine act of balancing...
by Joe Senna | Jan 11, 2020 | ServiceNow Best Practices, Technology Solutions (ITx)
Configuration Management White Paper Ultimate CMDB Process Guide For CMDB Managed Services Infocenter DEVSHOP™ 2 Introduction This process guide will provide a detailed explanation on how ServiceNow Elite Partner,...
by Meara Coy | Jan 8, 2020 | ServiceNow Best Practices
This was written by an experienced Infocenter ServiceNow implementation lead with 5 years of ServiceNow planning, implementation, and managing experience across multiple industries. Benefits of the Platform ServiceNow is an incredibly powerful platform that’s...
by Sam Martello | Dec 18, 2019 | Customer Experience (CIWF)
If you seek to connect with your customers and provide real-time feedback for their issues, you get how important these interactions are. With the revolution of today’s service on-demand culture, customers expect their issues to be resolved with little to no...
by Sam Martello | Dec 10, 2019 | Technology Solutions (ITx)
Is your organization struggling to effectively align resources to your projects? Enhance your department’s efficiency and reduce costs with ServiceNow’s Resource Management application. The app gives project and resource managers visibility into your organization’s...
