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Plan, Exercise, and Recover from Disasters with ServiceNow BCM

Plan, Exercise, and Recover from Disasters with ServiceNow BCM

by Alayna Bolyard | Feb 5, 2024 | Risk and Security

In today’s world, it has become crucial for organizations to ensure resilience in the face of unexpected disruptions. This is why many organizations are leveraging ServiceNow Business Continuity Management (BCM) to ensure their organizations are prepared to navigate...
Understanding AIOps: The Future of IT Operations

Understanding AIOps: The Future of IT Operations

by MK Huss | Jan 15, 2024 | Technology Solutions (ITx)

In the evolving landscape of technology, where both hardware and software become increasingly complex, the demand on IT departments has intensified. Traditional approaches, such as expanding IT staff, are not always the most cost-effective solutions. This is where the...
Utilizing ServiceNow Employee Center Pro for Intranet

Utilizing ServiceNow Employee Center Pro for Intranet

by Susan Britt | Jan 8, 2024 | Employee Experience (HR), ServiceNow Best Practices

Benefits of Employee Center Pro (ECP) Are you considering your internal intranet and/or portal strategy for your organization?  There is a large shift towards consolidating and having one unified place to provide communications, news, and other helpful content.   Did...
Benefits of using Knowledge in ServiceNow

Benefits of using Knowledge in ServiceNow

by Susan Britt | Dec 20, 2023 | Employee Experience (HR), ServiceNow Best Practices

Do your employees and contractors have to search for knowledge content (FAQs, How-to-guides, policies, procedures, etc.) across multiple platforms?  How can you maximize user experience, reduce overall maintenance, and pull content from sources such as Workday,...
Top 5 Questions to Ask Yourself When Planning for ServiceNow

Top 5 Questions to Ask Yourself When Planning for ServiceNow

by Meara Coy | Dec 1, 2023 | ServiceNow Best Practices

ServiceNow is an Enterprise-wide platform that provides a suite of applications designed to facilitate workflow automation, enhance collaboration among different departments, and improve overall efficiencies across the business landscape.   Originally known for its IT...
Unveiling the Power of UX: A Game Changer in ServiceNow Implementations

Unveiling the Power of UX: A Game Changer in ServiceNow Implementations

by Mac Bleser | Nov 20, 2023 | Creator Workflows | AppEngine, Employee Experience (HR)

In an ever-evolving digital landscape, the significance of User Experience (UX) in software development, especially in platforms like ServiceNow, cannot be overstated. Infocenter’s ENGAGE™ Design Studio, a team of seasoned UX strategists and design experts,...
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