At Infocenter, we’ve been keeping a close eye on how enterprise AI is evolving—and today, we’re excited to talk about a major leap forward: ServiceNow has acquired data.world, and it’s a move that will reshape how organizations manage, govern, and activate their data for real-world AI outcomes.
This isn’t just another acquisition. This is a fundamental unlock for agentic AI.
data.world + ServiceNow
data.world is more than just a data catalog. It’s a modern, cloud-native data governance and collaboration platform built for enterprise scale. With deep metadata intelligence and natural language search, data.world makes data discoverable, trustworthy, and ready to power advanced AI workflows.
This means AI agents can finally work with context, clarity, and confidence.
Here’s how it changes the game:
From Data Chaos to AI Clarity
Let’s be honest: most enterprise AI struggles because of fragmented, messy, and siloed data. You can’t automate what you can’t see—and you can’t trust what you can’t govern.
By bringing data.world into the ServiceNow ecosystem, we’re entering a new era of:
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AI-ready data: Structured and unstructured data, intelligently cataloged and contextually enriched.
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Zero-copy architecture: Access data from Redshift, Snowflake, BigQuery, and more—without duplicating or moving it.
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Natural language search: Ask questions, get answers—AI interprets intent and finds the right data instantly.
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Automated lineage and policy enforcement: Trace every data point, maintain compliance, and accelerate governance.
AI That Actually Works in the Real World
This is where things get exciting.
By layering data.world’s capabilities into the ServiceNow AI platform, organizations will see smarter, more autonomous workflows with capabilities like:
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Context-aware AI agents that understand your data fabric, not just isolated tickets or requests.
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Conversational automation enabling employees to ask complex questions and get accurate, traceable answers.
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Predictive and generative intelligence that builds on trusted data—not black box guesses.
It’s like giving your AI the playbook and the game footage.
It’s All About the Workflow Data Network
As part of ServiceNow’s Workflow Data Network, the data.world acquisition brings enterprise-grade catalog and governance capabilities into Workflow Data Fabric. Whether you’re automating HR onboarding, resolving IT incidents, or orchestrating supply chain logistics, your AI agents now have real-time access to the right data with governed confidence.
What This Means for Users
At Infocenter, we help organizations modernize on ServiceNow every day—and this move supercharges everything we build together:
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Smarter workflows with native access to enterprise data.
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Accelerated time to value for AI-driven use cases.
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Future-ready architecture built on trust, governance, and flexibility.
If you’ve been waiting for the moment AI “gets real” in the enterprise, this is it.
Ready to Make AI Work for You?
We’re incredibly excited about what’s coming—and how we can help you leverage the ServiceNow + data.world capabilities to:
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Build agentic workflows that solve real business problems.
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Eliminate data silos and governance headaches.
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Unlock the full potential of your enterprise AI strategy.
Let’s talk about what’s next.
Contact us today to learn how we can help you prepare for the new AI-powered future—starting now.
