by Alayna Bolyard | Mar 22, 2019 | Technology Solutions (ITx)
ServiceNow’s Madrid upgrade has introduced many new, exciting features that promise to create a more connected workplace. It has also improved many of the platform’s existing innovative features. One of those improvements is to their Agent Intelligence product, which...
by Alayna Bolyard | Mar 13, 2019 | Risk and Security
Enterprises are more digitally connected than ever, thanks in part to the recent rise of the Internet of things (IoT). The IoT brings separated systems and computing machines together, allowing them to transfer information to each other automatically. It’s an...
by Alayna Bolyard | Mar 8, 2019 | Inside Infocenter: Industry News and Updates
Just a month ago, ServiceNow provided full version notes for their upcoming release, Madrid. From what we’ve seen, it’s clear that ServiceNow truly puts the best of the best in each version. Madrid, which will be released on March 13th, will offer cutting-edge...
by Alayna Bolyard | Feb 26, 2019 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices
There has been much excitement surrounding the release of ServiceNow London. Focusing on providing an improved experience for users through applications like, Virtual Agent, Target Content Automation, and Walk-up Experience, London has proven to be quite the success....
by Alayna Bolyard | Feb 19, 2019 | Inside Infocenter: Industry News and Updates
In modern society, technology has become a driver of convenience. Apps have nearly eliminated the need for paper maps, alarm clocks, and radios; common products that were in the hands of practically everyone a decade or two ago. Since its founding in 2003, ServiceNow...