by Alayna Bolyard | Jan 6, 2018 | ServiceNow Best Practices, Technology Solutions (ITx)
For IT organizations, IT Service Management (ITSM) goes hand-in-hand with ITIL practices. ITIL acts as the framework for guiding organizations through the ITSM lifecycle, setting processes, best practices, and tasks aimed at helping organizations establish and improve...
by Alayna Bolyard | Jan 3, 2018 | ServiceNow Best Practices
SharePoint has dominated the business world as a versatile solution for document and workflow management. Teams have used the platform to improve collaboration, store digital resources, and share information. But it is far from a perfect solution in terms of...
by Alayna Bolyard | Dec 31, 2017 | ServiceNow Best Practices
IBM’s Lotus Notes was once a powerful communication tool and application portfolio. Companies could develop applications for their users to create workflows to complete tasks and forms, and people could use it to organize their contacts and manage email communication....
by Alayna Bolyard | Dec 28, 2017 | Inside Infocenter: Industry News and Updates
The coming year brings promises of further technology innovation with the integration of AI into business software, impressive machine learning capabilities, and more. As technology spending is predicted to rise (IT service spending is expected to grow 4.7% and...
by Alayna Bolyard | Dec 26, 2017 | Inside Infocenter: Industry News and Updates
It has been a great year for ServiceNow and its users. It is one of the fastest growing enterprise software companies on the market and has been partnering with other technology companies to further this reputation. At the 2017 Cloud Excellence Awards, ServiceNow won...
