by Susan Britt | Dec 20, 2023 | Employee Experience (HR), ServiceNow Best Practices
Do your employees and contractors have to search for knowledge content (FAQs, How-to-guides, policies, procedures, etc.) across multiple platforms? How can you maximize user experience, reduce overall maintenance, and pull content from sources such as Workday,...
by Meara Coy | Dec 1, 2023 | ServiceNow Best Practices
ServiceNow is an Enterprise-wide platform that provides a suite of applications designed to facilitate workflow automation, enhance collaboration among different departments, and improve overall efficiencies across the business landscape. Originally known for its IT...
by Mac Bleser | Nov 20, 2023 | Creator Workflows | AppEngine, Employee Experience (HR)
In an ever-evolving digital landscape, the significance of User Experience (UX) in software development, especially in platforms like ServiceNow, cannot be overstated. Infocenter’s ENGAGE™ Design Studio, a team of seasoned UX strategists and design experts,...
by MK Huss | Nov 13, 2023 | Employee Experience (HR), Inside Infocenter: Industry News and Updates, ServiceNow Best Practices, ServiceNow Releases
In the rapidly evolving world of business operations, staying ahead of the curve is not just an advantage, but a necessity. This is where ServiceNow’s offering in Source-to-Pay Operations comes into play, revolutionizing how businesses manage their procurement...
by MK Huss | Oct 30, 2023 | Employee Experience (HR), Inside Infocenter: Industry News and Updates, ServiceNow Best Practices, ServiceNow Releases
Greetings from Infocenter, where innovation and transformation in HR processes are not just buzzwords but a tangible reality! In this article, we dive deep into the fascinating world of Artificial Intelligence (AI) and its powerful impact on HR Service Delivery...
by MK Huss | Sep 15, 2023 | Creator Workflows | AppEngine, Inside Infocenter: Industry News and Updates, ServiceNow Best Practices, ServiceNow Releases
Why Every Organization Needs an SBOM for Software Compliance In today’s digital age, software is the backbone of countless organizations. With the increasing dependency on software comes the paramount importance of understanding its components for both security...
by MK Huss | Aug 21, 2023 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices, ServiceNow Releases
Generative AI has become a hot topic in the world of streamlining business operations. But the real intrigue lies not just in generative AI itself, but how ServiceNow has made it easy to use across the platform. ServiceNow’s latest release, Vancouver has some...
by MK Huss | Aug 21, 2023 | Employee Experience (HR), ServiceNow Best Practices
What are the benefits of a great employee onboarding and overall employee experience? Having a seamless employee onboarding process and a positive overall employee experience has become crucial for organizations today. Providing your employees with an overall...
by MK Huss | Aug 8, 2023 | Customer Experience (CIWF), Employee Experience (HR), Inside Infocenter: Industry News and Updates, ServiceNow Releases, Technology Solutions (ITx)
ServiceNow (NYSE: NOW), a global leader in digital workflow solutions, has recently announced the expansion of its generative AI capabilities. In a press release dated July 26, 2023, the company shared its commitment to drive speed, productivity, and value for...
by Meara Coy | Jul 10, 2023 | ServiceNow Best Practices
Regardless of industry and organization size, ServiceNow is an incredible platform to spark and enable digital transformation. And while the platform is a great tool to help your organization run your business, there are some common areas that companies miss when...