by infocenter | Nov 27, 2017 | Inside Infocenter: Industry News and Updates, Technology Solutions (ITx)
The ServiceNow platform brings innovative solutions to businesses through workflow automation, application integration, and service portals. Initially focusing on IT operational, systems, and business management. In recent years ServiceNow has expanded its offerings...
by infocenter | Nov 14, 2017 | ServiceNow Best Practices
Between your organization’s different business areas – Human Resources, Customer Service, Facilities Services, IT – staff uses many technology products to make service and resource management easier. For example, your Sales department uses CRM software to manage their...
by Alayna Bolyard | Nov 6, 2017 | Employee Experience (HR)
Automating IT service management has become a popular business strategy to maintain excellent customer service, lower costs, and improve overall business operations. To meet internal employee demands, it makes sense to do the same with enterprise HR services. Service...
by infocenter | Nov 4, 2017 | Customer Experience (CIWF), ServiceNow Best Practices
Customer experience has a broader impact on overall business operations than you may realize. Even in the current digital age of marketing and business operations, companies are still thriving by nurturing customer loyalty and trust and by relying on recommendations...
by infocenter | Nov 4, 2017 | ServiceNow Best Practices, Technology Solutions (ITx)
Delivering excellent IT service management (ITSM) can be challenging in a world where customer demand often seems to exceed service capabilities. Many companies are adapting by embracing better methodologies to manage and support IT service deliveries to satisfy...
by infocenter | Nov 3, 2017 | Strategic Portfolio Management (SPM)
Strategic Portfolio Management Achieve business success with confidence by unifying your work on a single, AI-powered cloud platform. Your Trusted Partner for Strategic Portfolio Management (SPM) At Infocenter, we bring years of experience and proven success in...