ServiceNow Guides
ServiceNow CMDB Ultimate Guide
This process guide will provide a detailed explanation on ServiceNow CMDB and how the Infocenter Configuration Management process for the DEVSHOP™ Managed Service Offering is enabled within the ServiceNow platform.
Read more on:
- CMDB and Configuration Management Principles and Basic Concepts
- DEVSHOP Configuration Management Scope, Objectives, Roles and Responsibilities
- How Configuration Items are Created
- And More!
ServiceNow Implementation Guide: Win at Training & Adoption
This how-to guide will explain the six best practices for winning at training and adoption of ServiceNow in your organization.
Read more on:
- The importance communicating with end users
- Beta testing and Pre-training
- Hands-on training / E-learning
- And more!
ServiceNow Discovery Credentials Ultimate Guide
Learn how to create a robust organizational credential strategy for optimal ServiceNow Discovery Performance in your organization.
Read more on:
- Best Practices for ServiceNow Credential Gathering
- Technical Review of Discovery
- And More!
ServiceNow Videos & Webinars
Check out our Videos Page for More on:
- ServiceNow HR Service Delivery (HRSD)
- ServiceNow Tips & Tricks
- ServiceNow IT Business Management (ITBM)
- And More!
Recommended Articles
ServiceNow Software Asset Management (SAM) Pro v. Foundations
In this video, our expert covers Software Asset Management (SAM) Pro v. SAM Foundations, best practices for SAM Pro, SAM Features, and where to start.
ServiceNow San Diego Upgrade Features
Grab Your Surfboards - ServiceNow San Diego is Here! Twice a year, ServiceNow announces a new release. Last week, ServiceNow San Diego was officially announced. Each release is named after a city in alphabetical order (previous releases to ServiceNow San Diego being...
ServiceNow Rome Top New and Enhanced Features
Twice a year, ServiceNow announces a new release of the platform. ServiceNow’s release, Rome, was announced in the late Summer of 2021. Each release is named after a city in alphabetical order (previous releases to Rome being Quebec, Paris, Orlando, etc.). For more...
ServiceNow Quebec Release Exciting Features
On January 21st, early availability of the ServiceNow Quebec release was shared within the ServiceNow community. With the release of Quebec come new and enhanced features that you can leverage in your organization. Twice a year, ServiceNow announces a new release,...
ServiceNow Legal Service Delivery
ServiceNow Legal Service Delivery, offered on the ServiceNow Paris release, cannot come at a better time! Read on to learn about the newest and enhanced features of Legal Service Delivery and how they can help your Legal team.
ServiceNow Paris Top New Features and Functionalities
Twice a year, ServiceNow announces their newest release with many new and enhanced functionalities and features. ServiceNow operates on an n-1 model, meaning you must either upgrade to the newest version of the platform (n), or the previous release (n-1), with the...
ServiceNow HRSD Best Practices
ServiceNow HR Service Delivery (HRSD) has helped many top organizations improve employee satisfaction and overall processes. Whether you're planning for or already have implemented HRSD, read on for best practices straight from the experts. 1. Strategic...
Strategically Plan for ServiceNow in Your Organization
Regardless of industry and organization size, ServiceNow is an incredible platform to spark and enable digital transformation. And while the platform is a great tool to help your organization run your business, there are some common areas that companies miss when...
ServiceNow ITBM Planning: Top 5 Best Practices
ServiceNow IT Business Management (ITBM) suite is a powerful and intuitive way to manage your internal initiatives across your organization. In order for your company to fully leverage the power of this tool though, proper and thorough planning is needed before any...