On November 30th, we attended the North Carolina ServiceNow User Group (SNUG) meeting at the Electric Power Research Institute (EPRI) in Charlotte. Manish Srivastava – Senior Director of Development of IT Asset Management with ServiceNow – presented on Software Asset Management. He shared with us what users can expect (that’s new and different) with the upcoming releases in 2018, including Kingston and London.

Kingston: (ETA – mid-2018)

Compliance:
Reconciliation, dimensions, custom license metrics, install conditions and blacklisting.

Cloud Licensing:
Microsoft Office 365

Publisher Packs:
VMWare / IBM

Better Together:
Technology Portfolio Management

Content:
Pre-defined

London: (ETA – early 2018)

What if analysis and optimization:
License impact from different deployment scenarios.

Cloud Licensing:
Adobe

Publisher Packs:
Citrix

Better Together:
Change Management

Content:
End of life
End of support

Madrid: (ETA – Coming Soon)

Source: ServiceNow

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