by Alayna Bolyard | Dec 31, 2017 | ServiceNow Best Practices
IBM’s Lotus Notes was once a powerful communication tool and application portfolio. Companies could develop applications for their users to create workflows to complete tasks and forms, and people could use it to organize their contacts and manage email communication....
by Alayna Bolyard | Dec 28, 2017 | Inside Infocenter: Industry News and Updates
The coming year brings promises of further technology innovation with the integration of AI into business software, impressive machine learning capabilities, and more. As technology spending is predicted to rise (IT service spending is expected to grow 4.7% and...
by Alayna Bolyard | Dec 26, 2017 | Inside Infocenter: Industry News and Updates
It has been a great year for ServiceNow and its users. It is one of the fastest growing enterprise software companies on the market and has been partnering with other technology companies to further this reputation. At the 2017 Cloud Excellence Awards, ServiceNow won...
by infocenter | Dec 11, 2017 | ServiceNow Best Practices, Technology Solutions (ITx)
The guiding framework of ITIL has long helped companies manage their IT services. ITIL practices help companies shape their IT services, align services with overall business goals, and maintain control over incidents and systems. As more and more technology products...
by infocenter | Dec 8, 2017 | Inside Infocenter: Industry News and Updates, Risk and Security
Around the world, companies are embracing machine-learning technology to further improve streamlining through automation. Workflow and process automation has helped companies reduce labor, error, and paper costs, as well as enhanced inter-department communication....
by infocenter | Dec 5, 2017 | Inside Infocenter: Industry News and Updates
On November 30th, we attended the North Carolina ServiceNow User Group (SNUG) meeting at the Electric Power Research Institute (EPRI) in Charlotte. Manish Srivastava – Senior Director of Development of IT Asset Management with ServiceNow – presented on...
by infocenter | Nov 28, 2017 | ServiceNow Best Practices
If you are a long-term ServiceNow user, you may already be familiar with the ServiceNow upgrade release cycle. They release an upgrade roughly every six months, each of which contains enhancements to existing modules, bug or defect fixes, and new features. Regularly...
by infocenter | Nov 27, 2017 | Inside Infocenter: Industry News and Updates, Technology Solutions (ITx)
The ServiceNow platform brings innovative solutions to businesses through workflow automation, application integration, and service portals. Initially focusing on IT operational, systems, and business management. In recent years ServiceNow has expanded its offerings...
by infocenter | Nov 26, 2017 | Inside Infocenter: Industry News and Updates
ServiceNow’s most recent release offers an exciting glimpse into the future of business systems and service optimization. This latest version, called Kingston, will offer enhanced machine learning tools for everyday work, innovations to user experiences, and...
by infocenter | Nov 14, 2017 | ServiceNow Best Practices
Between your organization’s different business areas – Human Resources, Customer Service, Facilities Services, IT – staff uses many technology products to make service and resource management easier. For example, your Sales department uses CRM software to manage their...
