by Alayna Bolyard | Nov 4, 2020 | Inside Infocenter: Industry News and Updates, Legal
ServiceNow Legal Service Management, previously offered on the ServiceNow platform, has been deprecated and is no longer available. The timing of ServiceNow Legal Service Delivery, part of the Paris release, is highly relevant in the marketplace. “Clients are rapidly...
by Alayna Bolyard | Sep 21, 2020 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices
Twice a year, ServiceNow announces their newest release with many new and enhanced functionalities and features. ServiceNow operates on an n-1 model, meaning you must either upgrade to the newest version of the platform (n), or the previous release (n-1), with the...
by Lauren Castello | Jun 17, 2020 | Employee Experience (HR), ServiceNow Best Practices
ServiceNow HR Service Delivery (HRSD) has helped many top organizations improve employee satisfaction and overall processes. Whether you’re planning for or already have implemented HRSD, read on for best practices straight from the experts. 1. Strategic...
by Meara Coy | Apr 21, 2020 | ServiceNow Best Practices, Technology Solutions (ITx)
ServiceNow IT Business Management (ITBM) suite is a powerful and intuitive way to manage your internal initiatives across your organization. In order for your company to fully leverage the power of this tool though, proper and thorough planning is needed before any...
by Meara Coy | Apr 8, 2020 | ServiceNow Best Practices
As your organization is looking to implement ServiceNow, or start expanding on the platform, one of the biggest decisions you’ll face is whether or not to engage with a ServiceNow partner. While keeping the development and expansion in-house ensures that your...
by Meara Coy | Feb 20, 2020 | ServiceNow Best Practices
When undergoing any ServiceNow implementation there are important factors to consider, such as picking the right partner and clearly defining the scope of the project. Often, one of the most important parts to a successful implementation is overlooked: the training...
by Meara Coy | Feb 4, 2020 | ServiceNow Best Practices
Are you ready to upgrade? Since ServiceNow has adopted an n-1 model for their users to stay current on upgrades and releases, organizations have needed to make their ServiceNow upgrades a priority. This means planning at least 1 upgrade per year. While this may seem...
by Alayna Bolyard | Jan 28, 2020 | Inside Infocenter: Industry News and Updates
On March 11th, 2020, ServiceNow introduced general availability of ServiceNow Orlando. With Orlando comes new functionalities and updated features / products that will bring the latest technologies to your organization. Some of the most anticipated enhanced features...
