by Sam Martello | Dec 18, 2019 | Customer Experience (CIWF)
If you seek to connect with your customers and provide real-time feedback for their issues, you get how important these interactions are. With the revolution of today’s service on-demand culture, customers expect their issues to be resolved with little to no...
by Sam Martello | Dec 10, 2019 | Technology Solutions (ITx)
Is your organization struggling to effectively align resources to your projects? Enhance your department’s efficiency and reduce costs with ServiceNow’s Resource Management application. The app gives project and resource managers visibility into your organization’s...
by Bijah Gibson | Nov 29, 2019 | ServiceNow Best Practices
Over the years, ServiceNow has developed a reputation for being easy to configure and use. And it’s true that even an out-of-the-box implementation of many of ServiceNow’s applications can bring incredible functionality and efficiency to an organization. However,...
by Alayna Bolyard | Oct 23, 2019 | ServiceNow Best Practices
ServiceNowⓇ announces two releases per year, providing companies with the latest features and technologies to help run their businesses. Last year, with the release of London, ServiceNow revealed the move from an n-2 support model to an n-1 model. This requires...
by Alayna Bolyard | Oct 7, 2019 | Technology Solutions (ITx)
Finance departments often struggle with juggling work requests through multiple emails, spreadsheets and outdated applications. Wouldn’t it be much simpler to streamline through a centralized system? This is where ServiceNow® Finance Service Management comes in....
by Alayna Bolyard | Aug 27, 2019 | Technology Solutions (ITx)
On the London release, the Enterprise DevOps offering was made available to ServiceNow IT Business Management (ITBM) and ITSA Unlimited customers. ServiceNow used 1,000 developers to build, test and deploy 80 builds a day. Each build passed 80,000 tests backing...
