by Sam Martello | Jul 9, 2019 | Technology Solutions (ITx)
If your business has implemented ServiceNow’s IT Service Management (ITSM) or IT Operations Management (ITOM), you’ll see that IT department activity can be efficiently managed on the ServiceNow platform. Although IT applications can be tracked via ITSM and ITOM, is...
by Alayna Bolyard | Mar 29, 2019 | Employee Experience (HR), ServiceNow Best Practices
With the rapid advancement of technology, enterprises are making the move to the cloud for their core functions. It’s vital for companies to achieve smooth interoperability between their essential platforms. Workday, one of the top enterprise clouds for HR, is...
by Alayna Bolyard | Mar 22, 2019 | Technology Solutions (ITx)
ServiceNow’s Madrid upgrade has introduced many new, exciting features that promise to create a more connected workplace. It has also improved many of the platform’s existing innovative features. One of those improvements is to their Agent Intelligence product, which...
by Alayna Bolyard | Mar 13, 2019 | Risk and Security
Enterprises are more digitally connected than ever, thanks in part to the recent rise of the Internet of things (IoT). The IoT brings separated systems and computing machines together, allowing them to transfer information to each other automatically. It’s an...
by Meara Coy | Mar 5, 2019 | Employee Experience (HR), Inside Infocenter: Industry News and Updates
In its release of Madrid, ServiceNow stays true to its core belief of, “Make the world of work, work better for people.” The new features of this application are, at its essence, almost entirely focused on the employee’s experience and helping to improve HR...
by Alayna Bolyard | Feb 26, 2019 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices
There has been much excitement surrounding the release of ServiceNow London. Focusing on providing an improved experience for users through applications like, Virtual Agent, Target Content Automation, and Walk-up Experience, London has proven to be quite the success....
