by Cody Berdine | Jul 10, 2024 | Customer Experience (CIWF)
In today’s fast-paced business environment, delivering exceptional customer service is a key differentiator. Providing a seamless, efficient, and responsive customer service experience can set your organization apart from the competition. ServiceNow Customer...
by MK Huss | Aug 8, 2023 | Customer Experience (CIWF), Employee Experience (HR), Inside Infocenter: Industry News and Updates, ServiceNow Releases, Technology Solutions (ITx)
ServiceNow (NYSE: NOW), a global leader in digital workflow solutions, has recently announced the expansion of its generative AI capabilities. In a press release dated July 26, 2023, the company shared its commitment to drive speed, productivity, and value for...
by MK Huss | Jun 16, 2023 | Customer Experience (CIWF)
Financial operations form the backbone of any business. The accounts payable (AP) department, a critical component of financial operations, is no exception. Modern AP departments must handle a diverse range of tasks, from processing invoices to reconciling payments...
by Alayna Bolyard | Mar 2, 2023 | Asset Management, Customer Experience (CIWF), Employee Experience (HR), Inside Infocenter: Industry News and Updates, Legal, Risk and Security, Technology Solutions (ITx)
Infocenter Recognized as the 2023 ServiceNow Americas Accelerated Growth Partner of the Year Infocenter is pleased to announce that we have been recognized as the 2023 ServiceNow Americas Accelerated Growth Partner of the Year for executing an outstanding job...
by Alayna Bolyard | May 2, 2022 | Customer Experience (CIWF)
Drive customer loyalty with connected digital workflows In today’s world, customer loyalty is vital to growing and sustaining your business. ServiceNow helps you drive customer loyalty with connected digital workflows which join customer service with other...
by Sam Martello | Dec 18, 2019 | Customer Experience (CIWF)
If you seek to connect with your customers and provide real-time feedback for their issues, you get how important these interactions are. With the revolution of today’s service on-demand culture, customers expect their issues to be resolved with little to no...