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Employee Engagement at the Core of ServiceNow® Madrid Release

Employee Engagement at the Core of ServiceNow® Madrid Release

by Meara Coy | Mar 5, 2019 | Employee Experience (HR), Inside Infocenter: Industry News and Updates

In its release of Madrid, ServiceNow stays true to its core belief of, “Make the world of work, work better for people.” The new features of this application are, at its essence, almost entirely focused on the employee’s experience and helping to improve HR...
New n-1 Model Impacting ServiceNow’s Support Strategy

New n-1 Model Impacting ServiceNow’s Support Strategy

by Alayna Bolyard | Feb 26, 2019 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices

There has been much excitement surrounding the release of ServiceNow London. Focusing on providing an improved experience for users through applications like, Virtual Agent, Target Content Automation, and Walk-up Experience, London has proven to be quite the success....
Exciting New Features from ServiceNow’s London Release

Exciting New Features from ServiceNow’s London Release

by Alayna Bolyard | Feb 19, 2019 | Inside Infocenter: Industry News and Updates

In modern society, technology has become a driver of convenience. Apps have nearly eliminated the need for paper maps, alarm clocks, and radios; common products that were in the hands of practically everyone a decade or two ago. Since its founding in 2003, ServiceNow...
Why ServiceNow’s London Version is the Best Yet for HR Service Delivery

Why ServiceNow’s London Version is the Best Yet for HR Service Delivery

by Steve Lyerly | Jan 22, 2019 | Employee Experience (HR), Inside Infocenter: Industry News and Updates

ServiceNow released their much-anticipated London version in September. Among many things, London promises to make employees’ lives easier by integrating machine learning and on-demand knowledge into its streamlined employee service portal. Looking at some of...
ServiceNow Version History: Release Notes, Release Dates & Information

ServiceNow Version History: Release Notes, Release Dates & Information

by Alayna Bolyard | Jan 29, 2018 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices

ServiceNow has announced its release of ServiceNow Xanadu (Q3 2024), the newest version in the long line of software updates since the company’s creation. This platform has a long history of upgrades that reflect the changing industry. ServiceNow Yokohama is expected...
The Future of ServiceNow: 2018 Trends & Predictions

The Future of ServiceNow: 2018 Trends & Predictions

by Alayna Bolyard | Dec 28, 2017 | Inside Infocenter: Industry News and Updates

The coming year brings promises of further technology innovation with the integration of AI into business software, impressive machine learning capabilities, and more. As technology spending is predicted to rise (IT service spending is expected to grow 4.7% and...
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