by Alayna Bolyard | Mar 2, 2023 | Asset Management, Customer Experience (CIWF), Employee Experience (HR), Inside Infocenter: Industry News and Updates, Legal, Risk and Security, Technology Solutions (ITx)
Infocenter Recognized as the 2023 ServiceNow Americas Accelerated Growth Partner of the Year Infocenter is pleased to announce that we have been recognized as the 2023 ServiceNow Americas Accelerated Growth Partner of the Year for executing an outstanding job...
by Alayna Bolyard | May 2, 2022 | Customer Experience (CIWF)
Drive customer loyalty with connected digital workflows In today’s world, customer loyalty is vital to growing and sustaining your business. ServiceNow helps you drive customer loyalty with connected digital workflows which join customer service with other...
by Alayna Bolyard | May 2, 2022 | Asset Management, Technology Solutions (ITx)
The ServiceNow® Software Asset Management (SAM) application systematically tracks, evaluates, and manages software licenses, compliance, and optimization. You can reclaim unused software rights, purchase new software rights, and manage allocations for entitlements....
by Alayna Bolyard | Mar 28, 2022 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices, ServiceNow Releases
Grab Your Surfboards – ServiceNow San Diego is Here! Twice a year, ServiceNow announces a new release. Last week, ServiceNow San Diego was officially announced. Each release is named after a city in alphabetical order (previous releases to ServiceNow San Diego...
by Alayna Bolyard | Mar 28, 2022 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices
Twice a year, ServiceNow announces a new release of the platform. ServiceNow’s release, Rome, was announced in the late Summer of 2021. Each release is named after a city in alphabetical order (previous releases to Rome being Quebec, Paris, Orlando, etc.). For more...
by Alayna Bolyard | Feb 3, 2021 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices
On January 21st, early availability of the ServiceNow Quebec release was shared within the ServiceNow community. With the release of Quebec come new and enhanced features that you can leverage in your organization. Twice a year, ServiceNow announces a new release,...
by Alayna Bolyard | Nov 4, 2020 | Inside Infocenter: Industry News and Updates, Legal
ServiceNow Legal Service Management, previously offered on the ServiceNow platform, has been deprecated and is no longer available. The timing of ServiceNow Legal Service Delivery, part of the Paris release, is highly relevant in the marketplace. “Clients are rapidly...
by Alayna Bolyard | Sep 21, 2020 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices
Twice a year, ServiceNow announces their newest release with many new and enhanced functionalities and features. ServiceNow operates on an n-1 model, meaning you must either upgrade to the newest version of the platform (n), or the previous release (n-1), with the...
by Lauren Castello | Jun 17, 2020 | Employee Experience (HR), ServiceNow Best Practices
ServiceNow HR Service Delivery (HRSD) has helped many top organizations improve employee satisfaction and overall processes. Whether you’re planning for or already have implemented HRSD, read on for best practices straight from the experts. 1. Strategic...
