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Mobile Features on the ServiceNow® New York Release

Mobile Features on the ServiceNow® New York Release

by Alayna Bolyard | Sep 12, 2019 | Inside Infocenter: Industry News and Updates

Over the past two decades, expectations of technology have changed immensely with demands for instant results and fast-paced lifestyles that require mobile capabilities. Rewind back to 2004: Mark Zuckerberg launched Facebook from his dorm room at Harvard, three years...
ServiceNow® Madrid Mobile Makes Work Easier

ServiceNow® Madrid Mobile Makes Work Easier

by Alayna Bolyard | Apr 5, 2019 | Inside Infocenter: Industry News and Updates

In its release, Madrid, ServiceNow enhanced its platform by adding native mobile enterprise capabilities to its workflow management. Although the Madrid release includes over 600 exciting new features and enhancements, many users are partial to the no-coding mobile...
ServiceNow® Madrid Most Exciting Features

ServiceNow® Madrid Most Exciting Features

by Alayna Bolyard | Mar 8, 2019 | Inside Infocenter: Industry News and Updates

Just a month ago, ServiceNow provided full version notes for their upcoming release, Madrid. From what we’ve seen, it’s clear that ServiceNow truly puts the best of the best in each version. Madrid, which will be released on March 13th, will offer cutting-edge...
Employee Engagement at the Core of ServiceNow® Madrid Release

Employee Engagement at the Core of ServiceNow® Madrid Release

by Meara Coy | Mar 5, 2019 | Employee Experience (HR), Inside Infocenter: Industry News and Updates

In its release of Madrid, ServiceNow stays true to its core belief of, “Make the world of work, work better for people.” The new features of this application are, at its essence, almost entirely focused on the employee’s experience and helping to improve HR...
New n-1 Model Impacting ServiceNow’s Support Strategy

New n-1 Model Impacting ServiceNow’s Support Strategy

by Alayna Bolyard | Feb 26, 2019 | Inside Infocenter: Industry News and Updates, ServiceNow Best Practices

There has been much excitement surrounding the release of ServiceNow London. Focusing on providing an improved experience for users through applications like, Virtual Agent, Target Content Automation, and Walk-up Experience, London has proven to be quite the success....
Exciting New Features from ServiceNow’s London Release

Exciting New Features from ServiceNow’s London Release

by Alayna Bolyard | Feb 19, 2019 | Inside Infocenter: Industry News and Updates

In modern society, technology has become a driver of convenience. Apps have nearly eliminated the need for paper maps, alarm clocks, and radios; common products that were in the hands of practically everyone a decade or two ago. Since its founding in 2003, ServiceNow...
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