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ServiceNow Expands Generative AI Capabilities

ServiceNow Expands Generative AI Capabilities

by MK Huss | Aug 8, 2023 | Customer Workflows, Employee Workflows, Industry News, IT Workflows, ServiceNow Releases

ServiceNow (NYSE: NOW), a global leader in digital workflow solutions, has recently announced the expansion of its generative AI capabilities. In a press release dated July 26, 2023, the company shared its commitment to drive speed, productivity, and value for...
Leveraging ServiceNow for Accounts Payable Operations

Leveraging ServiceNow for Accounts Payable Operations

by MK Huss | Jun 16, 2023 | Customer Workflows

Financial operations form the backbone of any business. The accounts payable (AP) department, a critical component of financial operations, is no exception. Modern AP departments must handle a diverse range of tasks, from processing invoices to reconciling payments...
ServiceNow Americas Partner Award Winner

ServiceNow Americas Partner Award Winner

by Alayna Bolyard | Mar 2, 2023 | Asset Management, Company News, Customer Workflows, Employee Workflows, Industry News, IT Workflows, Legal, Risk and Security

Infocenter Recognized as the 2023 ServiceNow Americas Accelerated Growth Partner of the Year Infocenter is pleased to announce that we have been recognized as the 2023 ServiceNow Americas Accelerated Growth Partner of the Year for executing an outstanding job...
ServiceNow CSM (Customer Service Management) Overview Video

ServiceNow CSM (Customer Service Management) Overview Video

by Alayna Bolyard | May 2, 2022 | Customer Workflows

Drive customer loyalty with connected digital workflows In today’s world, customer loyalty is vital to growing and sustaining your business. ServiceNow helps you drive customer loyalty with connected digital workflows which join customer service with other...
Better Customer Experiences with ServiceNow® CSM

Better Customer Experiences with ServiceNow® CSM

by Sam Martello | Dec 18, 2019 | Customer Workflows

If you seek to connect with your customers and provide real-time feedback for their issues, you get how important these interactions are. With the revolution of today’s service on-demand culture, customers expect their issues to be resolved with little to no...
Replacing Your CRM Software with ServiceNow

Replacing Your CRM Software with ServiceNow

by Alayna Bolyard | Jan 23, 2018 | Customer Workflows, ServiceNow Best Practices

Customer satisfaction is becoming increasingly important to a company’s success and ability to grow, but disconnected technology may be preventing them from achieving it. Since every area of your business – from IT to Marketing and Sales – relies on customer and...
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